Network Singles
Alive and Kicking - Shropshire's Premier Singles scene since 1992
Paypal FAQ
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Paypal works fine for most people – but for a small minority it can be a nightmare to use. This is a short FAQ to hopefully help. See also the official Paypal help. Do I need a Paypal account to purchase? Paypal insists on me having an account Do I need a Paypal account to purchase from Network?No -- we use Paypal to process credit cards on our behalf. However we understand that some people either do not or cannot use Paypal and we have always provided alternatives of cash or cheque. Paypal is a well-known and respected company with an easy joining system and low rates. Other systems require major investment by us, cost more per transaction and are not justified for the volume of transactions we do this way. Paypal insists on me having an accountIn the past Paypal required you to create an account with them, that is no longer the case if you simply wish to make a credit card purchase. There is one problem, Paypal has a security feature that is both sensible and annoying. Here's what happens: In the past a Paypal account had that credit card recorded against that account. Now you try to pay directly with that same card and Paypal will insist that you login to use it. This is a security measure to stop unauthorized use of a credit card that a Paypal customer has recorded. Your options in this situation are: o Login and use the Paypal account attached to that credit card or o Try another credit card or o Send us cash or a cheque! We hold no details of any credit cards, nor do we have access so if you have questions ask Paypal why a credit card is linked to a Paypal account. Session timeout problemsIf you get ‘session timeout’ errors on Paypal then it is most likely a session cookie related issue. The error message is a little misleading (but aren't they all?): Your Payment Session has expired. To complete this transaction you will need to enter your information again. It makes it sound like you’re not typing fast enough – which is silly. Like many online commerce sites Paypal uses ‘session cookies’ are used to retain your information separately as you go through the Paypal payment pages. (Note the Network site itself does not use cookies at all.) It’s is not a privacy breach, – session cookies make sure your account details are kept separate from all the other customers using the site at the same time. Session cookies only last while you are on that web site and are not saved on your computer beyond that time. TestingTo help you test the session cookie status on your computer this is a link to a test page – click on it for a short test. It creates a small and essentially empty session cookie on your computer (called OWCookieTest) then tries to retrieve it from your computer a few moments later – if it is ‘Not Found’ then it means your browser or firewall has removed the session status. FixesThere are two ways that session cookies can be blocked either or both might apply to you: FirewallsFirewalls (personal or corporate) can delete a session cookie very soon after it is created. This means that the web site can make the session cookie but it is destroyed by the firewall. This is known to apply to firewalls like EZ Firewall, Zone Alarm, Personal Firewall and BlackIce Defender among many others. You may also have a firewall and not realize it. Many companies have firewalls installed and some ISP’s have a firewall system in place for their clients. Firewalls that affect session cookies will not only stop you from using Paypal but also many, many other web sites where you login to gain some level of access. The test: to see if the firewall is the source of the problem, switch off the firewall temporarily (you may need to restart your computer) and try to use Paypal again. If it now works you know the firewall needs re-configuring. The fix: you need to change the settings on your firewall to allow cookies, or at least session cookies. See your firewall help or manual for details. Web BrowsersWeb browsers can also block session cookies but this is easily fixed. Note: it is important to close all browser windows after making the change suggested below then open a new window for the new setting to be active. Internet Explorer 6.0:1.
Start, Settings, Control Panel (or Click Start, then Control
Panel 2. Choose Internet Options 3. Select Privacy | Advanced 4. Check "Override automatic cookie handling" 5. Check "Always allow session cookies" 6. Click OK 7. Close all browser windows 8. Open a new browser window and go to our store. For Internet Explorer 5.5 and below:1. Click Start, Settings, Control Panel 2. Double-click Internet Options 3. then Security tab | Custom Level 4. Scroll to Allow per-session cookies 5. Select Enable 6. Click OK to save your changes 7. Close all browser windows 8. Open a new browser window and go to our store. Mozilla Firefox users:1. From the Tools menu, select "Options". 2. Click the Privacy icon. 3. Click the + sign to expand the Cookies section. 4. Select the "Allow sites to set cookies" option. 5. Click OK. For Netscape 4.X users:1. From the Edit menu, select "Preferences". 2. Click the + sign to expand the "Advanced" option. 3. Select the "Accept All Cookies" option. 4. Click "OK" to close the window.
Internet Explorer 7 problemsOne of our members had problems and solved them thus.... Phone number for Paypal 08707 307 191 Or try +353 14369001 (Dublin number) Paypal does not like Internet Explorer 7 To resolve.... Open webpage
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